Baby Lounge respects your privacy! We value the trust you place in us when you choose to shop with us. We are not only protecting your privacy but also honouring the integrity of your personal information. Hence, we will not disclose/sell any individually identifiable information about our users/customers collected through this website to any third parties.
This applies specifically to your name, email address, contact number, shipping address, and any other individually identifiable information we collected from our users/customers.
What Information We Collect
Baby Lounge's general policy is to only collect individually identifiable information that is absolutely necessary for a transaction or which is important for our own internal operations. During the transaction, we collect a buyer's name, email address, contact number, shipping address and bank information where necessary.
We will also keep a record of the email addresses of those who have posted messages and comments and those who have communicated with us via e-mail; aggregate information on which pages consumers' access or visit, information volunteered by consumers and merchants, such as survey information and/or site registration data.
If you choose to buy from us, we will collect information about your buying behaviour.
If you choose to post messages in our discussion board or other message areas or leave feedback for other users, we will collect such information about you as you choose to disclose.
What We Do With the Information Collected
For accountability, we do require buyer's full name, email address, residential address and phone contact during the purchase.
We rarely use your email address, mailing address or contact number, except in the following instances:
- To contact you regarding administrative notices from time to time.
- We will use the address and billing information to bill you.
- We use the information and past archives and activities to resolve disputes, troubleshoot problems and enforce our terms and conditions of using our services.
- For order fulfilment purposes, we do need to provide your name, address, contact and email address to our courier service providers in order to deliver the merchandise to your doorstep.
Last but not least, we reassure you again that we do not sell, lease, disclose, or share our mailing lists, or list of any other individually identifiable information to other parties.
